Find out why you can’t reach your site without www

Users should be able to reach your site using both www and non-www URLs. If you can access your website using your Domain without “www.” (example.com) but with “www.” it won’t load, most likely you need to check your DNS zone settings to see if you have an “A” record for “www” entry of your domain. The “A” record should point to the same IP as your default main Domain. The IP is also shown in your account’s Details section. You can also setup CNAME record: “wwwIN CNAMEyourdomain.com”.